FAQs Common questions – expertly answered
Here, you can find answers to some of the questions you might have about Best4Tires Berlin. If you have any further questions, please contact us. We look forward to your feedback!
Sign up with your email and password
Visit our website and click on “Register.” Enter your business email address and choose a secure password.Add your company details
Provide your company information such as business name, address, and VAT ID so we can correctly assign your account.Activate your account and start shopping
Once your registration is complete, you’ll gain access to our B2B shop. You can now shop conveniently anytime – day or night, with no waiting times.
Enter your customer number
Your customer number starts with “VDEB” followed by a sequence of digits (e.g., VDEB123456). Enter this in the registration form.Confirm your postal code
Provide the postal code of your company’s registered address to verify your identity.Receive your access
If the information matches our records, we’ll immediately send your B2B shop login details to the email address we have on file.
Click the following link:
Reset your passwordEnter the business email address you used to register with us.
You’ll immediately receive an email with a link to reset your password.
Tip: If you don’t see the email within a few minutes, please check your spam or junk folder.
Tires: Quick Search using Matchcode
On the product page for tires, you will find a search mask at the top where you can search for the desired item using a Matchcode.
For example, if you are looking for a 225/45 R17 summer tire from GT Radial, simply enter 2254517sgtr. You will then immediately see the desired search result.
Example Matchcodes:
1956515: Returns all tires regardless of season, speed, and brand in the size 195/65R15.
1956515SHCON: Returns all summer tires in the size 195/65R15 with speed code H for the manufacturer Continental.
1956515SH: Returns all summer tires in the size 195/65R15 with speed code H regardless of the manufacturer.
1956515WHCON: Returns all winter tires in the size 195/65R15 with speed code H for the manufacturer Continental.
Alloy Wheels: Quick Search using Matchcode
If you are looking for an Advanti Racing wheel in 8.0x18 PCD5x112 ET35, simply enter: 8018511235adv. You will then immediately see the desired search result.
Steel Wheels: Quick Search using Matchcode
In our steel wheel search, you can conveniently search using the known Alcar number. This also applies to steel wheels that are not from Alcar!
For example, if you are looking for an Alcar steel wheel with the number 3085, simply enter 3085. You will then immediately see the desired search result.
Filter for "Stock, product group, segment & price": Just click one or several boxes within the red framed area. Your search result is quickly presented to you.
Stock: If you like to see only article with more than 8 pieces of stock, just click on "> 8"
Product group: You are looking for light truck tyres? Just click on "light truck". Only tyres that are suitable for light trucks will be displayed.
Segment: By filtering on certain "segments" you are able to choose premium, budget or economy tyres individually.
Price: By using the price slider you are allowed to only see results of a certain price area
Hide purchase price: You would like to show your customer a selection of tyres but dont want to show him/her your purchase price? You can easily turn-off this information. Just click on "Settings" and click on "Hide purchase price"
Show purchase price: You would like to again see the purchase price? Just click on "Settings" and remove the check mark at "Hide purchase price"
The term "special attributes" encompasses all information about a tire that goes beyond the normal details such as profile or size.
The key special attributes include:
C/LT: C/LT tires are suitable for light trucks and similar vehicles.
Demo: Demo items have been mounted on factory-new vehicles. Disassembled tires with a maximum of 50km mileage from demonstration or new vehicles or from complete wheels for winter/summer seasons.
DOT: DOT tires are new tires that are older than 24 months. The respective year of manufacture is always separately indicated.
EU Tire Label: The EU tire label provides information about rolling resistance, wet grip, and external rolling noise. It helps consumers compare the performance and efficiency of a tire.
Runflat: Tires with Run-Flat technology (emergency running) allow the vehicle to travel a limited distance at reduced speed even with a flat tire, without the immediate need for replacement.
XL: XL tires have reinforced load capacity.
Rim Protection: Tires with a so-called rim protection feature a rubber lip to protect the alloy rim from curb contact.
ZR: Tires with the ZR designation are designed for exceptionally high speeds (>240 km/h).
For experts:
A2A: Identification for Aston Martin.
AO: Tires marked with AO are developed for AUDI.
AOE: Tires with run-flat properties for Audi models.
AR: Tires marked with AR are developed for Alfa Romeo.
DT1: For Michelin tires = Mount axle-wise.
ECE Marking: According to § 36 StVZO, the ECE marking is required for tires on vehicles with a maximum speed of more than 40 km/h. It includes tire size, construction type, load capacity, speed category, and manufacturing date (or tire renewal date).
eVc and eVehicle: Tires specifically developed for electric vehicles.
F: Tires marked with F are developed for Ford.
G: Tires marked with G are developed for Opel.
J: Tires marked with J are developed for Jaguar.
K1 and K2: Designations for updated profiles (new design or rubber compound) for PIRELLI; for MICHELIN, K1 and K2 mean profiles optimized for Ferrari vehicles.
KA, KB, KC: Deviating tire contour for vehicles with limited clearance in the wheelhouse. No visual deviation in profile design. Always use the same identification per axle.
Load Index (LI): Load index indicates the tire's load-carrying capacity, varying based on vehicle weight for the same tire size.
LR: Tires marked with LR are developed for Land Rover.
LTS: Tires marked with LTS are developed for Lotus.
M+S: Winter tires are marked with the symbol "M&S" (Mud and Snow). Winter tires with a lower speed rating than the vehicle's permissible maximum speed can be mounted, unlike summer tires.
MGT: Tires for Maserati models.
MO: Tires marked with MO are developed for Mercedes-Benz.
MOE: MO Extended, tires with run-flat properties for Mercedes models.
N0, N01, N02, etc.: Tires marked with N0 are developed for Porsche.
NCS: Noise Canceling System, by Pirelli, a system specifically developed for Audi to reduce tire rolling noise.
RO1: Tire models for AUDI QUATTRO vehicles.
ROF: Run On Flat / run-flat tires.
S1: Tires marked with S1 are developed for Peugeot.
SI: The speed index indicates the maximum permissible speed at which a tire can operate. It is important to ensure that the speed index of the tire meets the vehicle's requirements.
XL: Tires with increased load capacity (XL, EXTRA LOAD, RF).
In-house logistics
Our own logistics fleet ensures fast and direct delivery – ideal for larger orders or regular shipments within supported regions.Parcel shipping
For smaller quantities or urgent orders, we use trusted parcel services. This allows flexible and convenient delivery straight to your preferred address.
Note: Available shipping methods may vary depending on your location, order volume, and product type. You’ll see the applicable options during checkout.
Delivery times depend on the selected shipping method and the applicable order cut-off time:
In-house logistics
Typically delivered within 1–2 business days after your order is placed.Parcel shipping
Usually delivered within 2–4 business days, but in exceptional cases it may take up to 4–6 days.
You can easily update your company details in the account section of your B2B portal:
Log in to the shop and go to “My Account.”
There you can edit your company information such as address, contact person, or VAT ID.
Depending on the type of change, a short verification may be required by our team.
Once approved, your account will be quickly reactivated, and you can continue shopping as usual.
Yes, the user management system at Best4Tires Berlin is designed to support multiple users per company account:
Main User
Each company account starts with a primary (main) user who has full access and management rights.Additional Main Users
You can invite other colleagues as additional main users with the same full access rights.Sub-Users
It’s also possible to invite sub-users with restricted permissions, such as limited access to ordering or account settings.
You have two options to delete your Best4Tires Berlin account:
Via your account settings
Go to the “Company Information” section in your B2B account. There you’ll find the option to delete your account.Through our support team
Alternatively, you can contact our customer service. Our team will handle the deletion process quickly and easily.